Terms of Service & Purchase Agreement
This Agreement contains the complete terms and conditions that apply to the purchase of the products described on this site. As used in this Agreement "3M" means 3M Company or a 3M authorized agency, "PRODUCT(S)" means the product(s) described on this site and listed on the order form, and "BUYER" means the person ordering the PRODUCT(S).
These terms and conditions are applicable for PRODUCT(S) you purchase today through this website (eStore), and may be different from the terms and conditions of purchase for other product(s) you purchase from 3M through other websites-therefore, please carefully review these terms and conditions before purchase.
These terms and conditions apply to all business transactions conducted via this eStore. To the extent these terms and conditions of sale differ from those outlined in other agreements with 3M, including distributor agreements, these terms and conditions shall control.
Purchases on the eStore
Purchases on the online store may be made by credit card only, and only via online entry. The eStore does not currently support EDI or system-to-system transactions. Terms of payment are governed by the customer's agreement with the applicable credit card issuer.
PRODUCT(S) may be added or removed from the eStore at any time without advance notice. The offer of PRODUCT(S) for online sale in no way commits 3M to continue to offer the same item(s) or format for sale in the future.
Products for Buyer Use or Consumption Only
This eStore provides a BUYER with convenient on-line access to small quantities of a variety of PRODUCTS. It is intended that BUYER is purchasing PRODUCT(S) for its own evaluation, use or consumption only. BUYER may not resell, distribute or transfer as part of commercial activity the PRODUCT(S) purchased on 3MAuto.com to any third party. The PRODUCT(S) offered through 3MAuto.com are intended for sale and use in the 48 contiguous United States only.
3M Right To Limit Quantities Or Decline Sale
3M reserves the right to limit sale or quantities of PRODUCT(S) available through the eStore. 3M reserves the right to exercise its discretion to decline sale of any PRODUCT(S), to a prospective purchaser. If 3M rejects the order, then we will notify the BUYER the order has been rejected.
PRODUCT(S) may be ordered from and for use in the 48 contiguous United States only. PRODUCT(S) purchased on the eStore will be delivered via Fed Ex Ground, UPS Ground or ground freight. Orders will have a standard charge added to them, depending on the total price or weight of PRODUCT(S) ordered.
e-Communications to Distributors
Some PRODUCTS may be available from authorized distributors throughout the United States. Unless you request otherwise, we will share your needs with an authorized distributor who may be able to service future orders with quantity pricing or delivery from local stock.
Return of Merchandise:
a. In order to determine allowable return good eligibility, the timing of the eligibility is calculated between the Ship Date and the Return Date. The Ship Date is the date the PRODUCT(S) shipped from our warehouses to the customer. Return Date is the date the PRODUCT(S) is physically received by 3M or a 3M authorized agency.
b. Return of merchandise will be considered based on the reason for the return and the conditions below:
1. All returns must be pre-authorized by 3M. To obtain Return of Merchandise authorization call Customer Support at 1(800)291-7501.
2. Only PRODUCT(S) in original containers and in salable condition will be considered for return. 3M reserves the right to judge salability. The shelf life of adhesive products will determine salability. PRODUCT(S) received in unsaleable condition, in 3M's sole determination, will be destroyed with no credit issued.
3. Credit will be issued by the Customer Service upon receipt of authorized goods being returned in salable condition. A credit will be issued based on invoice value at the time of purchase, net of and terms allowed.
|Reason For Return: ||Credit Issued and Fees Assigned:|
|3M Errors / Quality Issues / Shipping Issues|
|A. 3M or CCS Error ||100% Credit. Freight Paid by 3M|
|B. Product Quality Failure ||100% credit, will be issued upon receipt of PRODUCT(S) if Customer Service is notified within 14 days of ship date. Freight paid by 3M.|
|C. Damaged Material ||100% credit or replacement of damaged PRODUCT(S) if CSR is notified within 14 days of 3M ship date. Freight paid by 3M.|
|D. Shipping Shortages ||100% credit or replacement of missing PRODUCT(S), with proof of delivery to the Customer Service within 30 days after ship date if Customer Service is notified within 14 days of ship date. Note the Over/Under Shipping Policy.|
|E. Shipping Overages Returns ||100% credit of returned PRODUCT(S) will be issued if Customer Service is notified within 14 days of ship date. Freight paid by 3M. Note the Over/Under Shipping Policy.
|Return of Overstock / Customer Errors|
|F. Stock Returns – Inventory returned within 14 days ||Credit will be issued at the sole discretion of 3M. 3M reserves the right to charge a 15% restocking fee for all returns after 14 days of shipment date. These fees apply unless the item is defective or damaged, you received the wrong item, or the fee is prohibited by law. A copy of the packing list must accompany the returned merchandise. Freight Paid by customer.|
Many factors beyond 3M's control can affect the use and performance of a PRODUCT(S) in a particular application, including the conditions under which the product is used and the time and environmental conditions under which the PRODUCT(S) is expected to perform. Since these factors are uniquely within the BUYER's knowledge and control, it is essential that the BUYER evaluate the PRODUCT(S) to determine whether it is fit for a particular purpose and suitable for the BUYER's method of application.
Warranty and Limited Remedy
The PRODUCT(S) will meet 3M's or the manufacturer's specifications for PRODUCT(S) at the time of shipment. 3M MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. If a PRODUCT(S) is defective, BUYER's exclusive remedy and 3M's sole obligation shall be, at 3M's option, to replace the PRODUCT(S) or refund the purchase price.
Limitation of Liability
3M will not be liable for any loss or damage arising from the PRODUCT(S), whether direct, indirect, special, incidental or consequential, regardless of the legal theory asserted, including warranty, contract, negligence or strict liability.
This Agreement will be construed and interpreted in accordance with the laws of the State of Delaware.
This Agreement constitutes the entire agreement between the parties relating to the subject matter of the Agreement and supersedes all prior agreements, whether written or oral and all other communications between the parties relating to the subject matter of this Agreement.
Modification of Agreement
This Agreement may not be changed except by a written agreement signed by an authorized officer of 3M.
Acceptance of Agreement by BUYER
BUYER accepts the terms and conditions of this Agreement by clicking the "I Accept" option during the checkout process.